Intermedia Unite
Cloud phone systems
Unite retires the aging phone closet and moves the system into the cloud. Desk phones, a computer app, and a mobile app share each user's number, and nothing new goes into the walls.
Cloud phones for offices with very old walls
Business Phone Systems in Boston
Boston offices sit in some of the oldest commercial buildings in the country, and the wiring shows it. Val moves your phones to the cloud remotely from Montana, so nobody has to fish new cable through 150 year old walls.
Talk to Val
406-609-4000 · free quote
Send Val a message
Old buildings, new phones
Plenty of Boston offices live in buildings that predate the telephone itself. Brownstones in Back Bay, brick blocks near the Financial District, converted warehouses in Fort Point. The copper in those walls has been spliced, extended, and cursed at for a century. When Val designs business phone systems in Boston, the old wiring stops mattering, because calls travel over your internet connection instead.
That is the quiet advantage of VoIP in Boston's historic stock. No punch-down blocks in the basement, no landlord permission to open walls, no waiting for a tech to figure out which pair goes where. A handset needs a network jack and power, and most offices already have both at every desk.
Val works remotely from Kalispell, Montana, and has been in the phone trade since 1995. Law firms, medical practices, and the professional offices that fill floors around the hospitals and universities get a designed system, ported 617 or 857 numbers, and one person who answers when they call.
What Val installs for Boston teams
Everything below runs in the cloud, which is exactly the point in a city this old.
Intermedia AnyMeeting
Video meetings
AnyMeeting covers video calls and screen sharing inside the same platform as your phones. Useful for meeting clients across town when parking near either office is its own project.
Intermedia SecuriSync
Secure file sharing
SecuriSync syncs and backs up files with encryption, version history, and controlled sharing. Practices and firms handling sensitive records get document protection from the vendor already running their phones.
Intermedia Archiving
Call and message archiving
Archiving keeps a searchable record of calls, texts, and chats. For medical, legal, and financial offices with retention obligations, the record is simply there when compliance or a dispute asks.
Intermedia Contact Center
Contact center
Contact Center turns heavy call traffic into orderly queues with routing rules and live reporting. Patient lines, intake desks, and admissions offices trade the busy signal for a managed wait.
Taught by Val
Training for your team
Training happens over video with your real system on screen. Val walks reception, paralegals, or the whole floor through daily use, records the session, and stays reachable for the odd question after.
Wondering what this costs?
Ask for Boston pricing Free quote, no site visit required.What Boston offices should know
617 and 857 numbers port over
Your business phone service in Boston keeps the numbers clients have dialed for decades. The existing line stays live until cutover is complete.
Your internet does the work
Buildings that were hard to rewire for phones usually have solid internet by now. Unite runs on that connection, and Val verifies the quality before anything ships.
Nothing drilled, nothing fished
No cable pulls through plaster and no hardware bolted into a historic building. Phones plug into existing network jacks, and the system's brains live off premises.
Getting Boston on the new system
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1
Tell Val about the office
A short call covering staff count, call flow, and the quirks of your space. Old building stories welcome.
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2
Review the design
A written quote follows, sized to your headcount, with the features your kind of practice actually uses.
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3
Set them on the desks
Your phones show up already configured, so there is no rewiring an old building. Connect each one to the network, and Val brings them live remotely.
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4
Train and settle in
Staff learn by video before cutover day. Afterward, Val stays the single point of contact for changes and fixes.
The walls can keep their secrets
Book a design call Cut over without touching the old copper.Questions Boston offices ask
What should a Boston office budget for cloud phones?
Monthly per-user service plus handsets, and none of the categories old systems required, no PBX purchase, no wiring contractor, no maintenance plan on basement hardware. Val prices your specific office, and the quote is free.
How long from yes to dial tone?
Configuration is the quick part. Moving your existing numbers takes longer because the current carrier controls the release, so Val submits porting early and builds everything else while it processes. Your phones never stop working during the wait.
Our current phones still work. Why change?
If the setup depends on aging copper and a discontinued PBX, you are one failure away from an emergency with no parts available. Cloud-based business phone systems in Boston skip that wiring entirely, and moving before the old one dies means you pick the schedule.
Can a specialist in Montana really support us?
Yes, because cloud systems are administered entirely over the internet. Val sees the same dashboards she would see on site, ships phones pre-programmed, and has run her business this way since 2020, after 25 years of hands-on work on Maui.
Our building went up in the 1890s. Will this work here?
Almost certainly. If the office has business internet and network jacks, the phones run on those. Building age affects the wiring in the walls, and cloud phones never touch it. Val also registers your correct street address for E911 during setup.
Boston phone and business resources
Massachusetts resources worth a bookmark.
Massachusetts Corporations Division
State business filings, entity search, and annual report requirements for Massachusetts companies.
Massachusetts Broadband Institute
The state's broadband office, with programs and information on internet access across Massachusetts.
Boston Small Business Development
City guidance and programs for starting and running a business in Boston.
Give the old wiring a retirement party
Val has been putting businesses on the phone since 1995, and the cloud makes the distance irrelevant. Tell her about your Boston office and a free quote comes back.
She answers at 406-609-4000