Keeps ringing when the roads do not
When a January storm closes I-29 through Fargo, the phones do not need anyone in the building to keep answering, because the whole system runs on the internet instead of a closet full of equipment. Val builds and supports it from Kalispell, Montana, where winter closes roads too, so a Fargo blizzard does not surprise her.
Fargo gets real winter. I-29 and I-94 both close some years, schools call off classes, and on certain mornings the city just does not move for a few hours. A cloud phone system does not care about any of that. Calls still route to a laptop app or a cell phone the same way they route to a desk phone, so if the office opens two hours late, or does not open at all, the calls still get answered. That matters most on the mornings when the roads are shut down and the business still needs to work.
Fargo sits on the eastern edge of North Dakota, right against the state line, and the metro does not stop there. Moorhead, Minnesota is one bridge away across the Red River, and plenty of Fargo companies have staff, vendors, or a second office on that side. A cloud phone system does not know which side of the river a call starts on. One dial plan and one company directory cover both offices, with a North Dakota number and a Minnesota extension sitting side by side in the same system.
Val has worked phone systems since 1995, 25 years on Maui and now from Kalispell, Montana, one state west of North Dakota. She has no office in Fargo and does not do site visits, and she says so plainly. This metro runs on names most of North Dakota knows: Sanford and Essentia in health care, ag equipment dealers across the Red River Valley, and a technology sector anchored by Microsoft's Fargo campus and NDSU's startup scene downtown along Broadway. Val's part in any of that is design, setup, and support, done over video and the internet the same way it works everywhere else she serves.
The same six Intermedia tools work for a two person shop or a two hundred person office, and Val sets up only the ones a Fargo business actually needs.
Intermedia Unite
Unite puts a Fargo number on a desk phone, a laptop, and a cell phone at the same time, so a parts counter or a front desk can answer no matter which building, or which side of the Red River, the call needs to reach.
Intermedia AnyMeeting
AnyMeeting runs video from the same account as the phones, useful for the startup teams and software shops downtown near NDSU who pitch clients and investors over a screen as often as in person.
Intermedia SecuriSync
SecuriSync keeps invoices, parts orders, and contracts synced with version history, so an equipment dealer or a professional office does not lose a file when a laptop dies or an employee moves on.
Intermedia Archiving
Archiving stores calls, texts, and chat threads in a searchable record, handy when a dispute over a price quoted on the phone needs an actual transcript instead of two different memories.
Intermedia Contact Center
Contact Center adds hold queues, routing rules, and live wallboards for offices that get slammed with calls, a parts department during planting season or a clinic front desk on a Monday morning.
Taught by Val
Val trains a Fargo staff over video before a storm ever closes the roads, so when one does, everybody already knows how to run the Unite app from a laptop at home.
Wondering what a cloud system runs in Fargo?
Get a Fargo quote Free, based on your actual headcount, not a guess.Your business phone service in Fargo keeps its number when it moves to the cloud system. The 701 area code covers every business in North Dakota, and porting is handled before the old line is shut off.
VoIP calls do not stop when the office does. If a blizzard closes the building, staff take calls on the mobile app from a kitchen table instead, and callers never hear the difference.
A Fargo company with a desk in Moorhead, Minnesota runs on one system either way. The state line does not change how the phones, the directory, or the numbers work.
Val asks about your lines, your staff, and how calls need to move between people. Fifteen minutes, no pitch.
You get a design for your Fargo office with per user pricing spelled out, free, before you commit to anything.
Phones ship already programmed with your numbers and settings. Plug one into the network and it comes up working.
Val walks your staff through the system by video, then stays reachable afterward, the same person who built it in the first place.
Ready to move your Fargo office off old phone lines?
Start the move Keep your 701 numbers and keep working through it.Pricing is monthly and per user, so the real answer depends on your headcount. A five person office and a fifty person office land on very different totals, which is why Val quotes your actual lineup instead of a published rate card. The quote itself is free.
The system itself can go together in days once the design is set. Porting your existing 701 numbers is the part that takes longer, since the current carrier has to release them, so Val starts that paperwork early and your old line keeps ringing until the new one is ready.
Any office that answers calls with more than one person can use it, and size does not change how it works. Unite runs the same auto attendant, voicemail to email, and mobile app for a three person shop as for a thirty person one, with no seat minimum to buy in at.
The system lives on the internet, so Val's location does not change how the work gets done. She watches your system from her desk in Kalispell, pushes fixes and updates remotely, and answers her own line at 406-609-4000, the way she has since setting up there in 2020.
Yes. Handsets arrive pre-programmed, whoever handles your network in Fargo plugs them in, and Val brings the system live from her end over the internet. She also registers your street address for E911 during setup, so a 911 call from any phone reports the right Fargo location.
A few North Dakota links worth bookmarking.
Val also covers: Sioux Falls · Denver · Spokane
Val has kept business phones running since 1995, first on Maui and now from Kalispell, Montana, close enough to know what a North Dakota winter does to a workday. Tell her what your Fargo office needs and she will send back a free, straightforward quote.
Call and talk to Val herself at 406-609-4000
