Intermedia Unite
Cloud phone systems
The PBX in the back closet was the Maui standard for decades. Unite retires it: desk phones, a mobile app, and video that all answer to your 808 number, managed remotely.
Improving communications on Maui since 1995
Business Phone Systems on Maui
Val spent 25 years on Maui designing, installing, and repairing phone systems for island businesses. She still takes care of Maui companies today with cloud phone service she supports personally.
Talk to Val
406-609-4000 · free quote
Send Val a message
A phone gal Maui businesses already know
Val landed on Maui in 1995 with a telecom toolbelt and stayed for 25 years. She crawled attics in Kahului, wired offices in Wailuku, and kept front desks ringing from Kihei to Lahaina. If your business had a phone problem on Maui in those years, there is a decent chance Val or someone she trained ended up fixing it.
She lives in Kalispell, Montana now, and here is the honest part: it does not change much. The systems she installs today are cloud based, which means she programs, adjusts, and troubleshoots them over the internet, exactly as she would from an office in Kahului. Maui businesses get the same phone gal, minus the drive over.
What Val sets up for Maui businesses
The full Intermedia lineup, sized for island operations from a two person shop in Makawao to a resort front desk in Wailea.
Intermedia AnyMeeting
Video meetings
Meet with mainland vendors and clients face to face without the red eye flight. AnyMeeting runs inside the same account as your phones.
Intermedia SecuriSync
Secure file sharing
Quotes, contracts, and job photos synced between the office, the truck, and the crew, with backups stored safely off island.
Intermedia Archiving
Call and message archiving
Island businesses in regulated fields have to keep records of client conversations. Archiving stores and indexes yours so retrieval takes minutes, not days.
Intermedia Contact Center
Contact center
Reservation desks, dispatchers, and busy front offices get queues, routing, and reporting sized for island teams that live on the phone.
Taught by Val
Training for your team
Val trains Maui staff by video, in plain language. New hires get up to speed without anyone waiting on a site visit.
Wondering what this would cost for your Maui business?
Get your free Maui quote no site visit neededIsland details Val plans around
Your 808 number stays
Switching systems does not mean losing the number your customers have dialed for years. Val handles porting your existing 808 numbers to the new system and keeps the old line live until the new one is proven.
Sized to island internet
A cloud phone system is only as good as the connection under it. Val looks at your actual internet service first and designs call paths and backup options around what your location really has.
911 done right on VoIP
911 works differently on VoIP than on a copper landline: emergency dispatch sees the address registered to your system, not the wire. Val registers your correct Maui address for every line and phone during setup.
How a Maui phone project goes
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1
Talk it through
You tell Val what you have, what is failing, and how your calls should flow. Plain conversation, no sales script.
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2
Design and quote
Val designs a system around your business and sends a quote. The quote is free either way.
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3
Phones arrive ready
Your phones show up programmed. Plug them in, and Val brings the system live and ports your numbers.
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4
Training and support
Val trains your team, then stays your point of contact for changes, questions, and fixes.
Four steps, and the first one is just a conversation.
Start with step one or call 406-609-4000Maui phone system questions
What does a business phone system cost on Maui?
It comes down to user count and features, so Val prices each system individually rather than off a rate card. Quotes are free, and if your current setup just needs an adjustment instead of a replacement, she will say so.
How long does it take to switch?
The pace is usually set by number porting, which runs on the carriers' timelines. Val keeps your existing service running the whole time, so there is no gap where customers cannot reach you.
Can we keep our current phone number?
Yes. Porting your existing 808 numbers to the new system is a standard part of every project Val does.
Is my business too small for a real phone system?
No. Small businesses are who Val has built for since 1995. A two person office gets the same design care as a fifty seat contact center, just with a much shorter parts list.
How do you support Maui from Montana?
Cloud systems are managed over the internet, so every change Val used to make on island she now makes remotely: call flow edits, new users, troubleshooting, all of it. She spent 25 years supporting these same businesses in person, and that familiarity did not move away with her. It is the same way she supports her Montana neighbors and businesses anywhere else in the country.
Maui business resources
Reading that actually helps when you are sorting out business phones in Hawaii.
Hawaii PUC: telecommunications
The Hawaii Public Utilities Commission regulates telecom carriers in the state. The place to check rules, filings, and who is licensed to operate.
Intermedia Unite product overview
The platform behind the systems Val installs, straight from the source: features, apps, and reliability commitments.
Intermedia support center
Self serve guides for the phones and apps Val sets up, for the times you want to look something up at 9 p.m.
More areas Val serves: Honolulu · the Big Island · Kauai
Talk to Val about your Maui phones
Whether the old system finally died or you are just tired of wrestling with it, start with a call. Val has probably seen your exact situation somewhere between Kahului and Lahaina.
Faster by phone? Val answers at 406-609-4000